What metrics matter most when comparing Freshworks and ZoomInfo?

Net revenue retention and seat/usage trends are especially important for ZoomInfo given recent pressure, while subscription revenue growth and margin expansion matter most for Freshworks.

How is the AI score calculated?

The AI score is a composite signal incorporating fundamental quality, valuation, momentum, analyst sentiment, and risk factors. A higher score indicates a more favorable overall setup relative to the market at the time of the latest update.

How do Freshworks and ZoomInfo's business models differ?

Freshworks sells customer engagement, IT service management, and CRM software used to manage ongoing customer interactions, while ZoomInfo sells go-to-market data and intelligence used primarily by sales and marketing teams to identify and prioritize prospects.

Why has ZoomInfo faced more growth pressure than Freshworks recently?

ZoomInfo's seat-based pricing model has been more exposed to SMB and mid-market budget cuts and headcount reductions in sales organizations, which has pressured net revenue retention more directly than Freshworks' broader, more diversified product mix.

Which company has stronger free cash flow margins?

ZoomInfo has historically generated notably high free cash flow margins relative to revenue due to its data-licensing-oriented business model, while Freshworks' free cash flow margins have been improving but remain more moderate as it continues investing in growth.

Data as of: August 31, 2026

brimindinvest.com / compare / frsh-vs-ziLIVE

FRSH

Freshworks · Software

$13.92

+22.59% this month

VERSUS

COMPARE

ZI

ZoomInfo Technologies · Software

N/A

N/A this month

Scoreboard verdict

Across AI score, momentum, valuation, upside, operating margin

FRSH

0

ZI

0

MIXED SETUP

Comparison scoreboard

MIXED SETUP

AI Score

FRSH 22.2

ZI N/A

1Y Return

FRSH +3.34%

ZI N/A

Fwd P/E

FRSH 16.71

ZI N/A

Target Up.

FRSH +3.34%

ZI N/A

Op. Margin

FRSH 5.53%

ZI N/A

Metrics last refreshed: 8/31/2026

Quick take

FRSH vs ZI Stock Comparison: AI Score, Valuation, Performance and Upside

Freshworks is a diversified customer engagement and IT software platform working toward sustained profitability, while ZoomInfo is a data and sales intelligence platform that has faced net revenue retention pressure and is working to reaccelerate growth. Both are considered value-oriented software names, so the comparison generally weighs which company's turnaround or stabilization path looks more credible.

This comparison is best used to weigh two value-oriented software platforms against each other on growth stabilization and profitability trends rather than on premium growth multiples.

Live analysis · updated 8/31/2026

FRSH and ZI are closely matched — they split the tracked metrics evenly.

Normalized 1Y performance

FRSH

ZI

Not enough data to chart yet.

Recent returns

FRSH

ZI

Analyst price targets & sentiment

FRSH · 13 analysts

Price target range

analyst low$10.00
analyst high$25.00
analyst mean$14.38
current price$13.92

+3.3% upside to analyst mean

ZI

Price target data unavailable

N/A

Who should consider this stock?

FRSH may suit investors who:

Want exposure to a diversified customer engagement and IT software suite
Value steady double-digit growth alongside improving profitability
Believe recent product acquisitions will support future growth
Prefer a broader product mix over a single-category data platform

ZI may suit investors who:

Want exposure to a proprietary go-to-market data and intelligence platform
Believe net revenue retention trends can stabilize and improve
Value high free cash flow margins relative to revenue
Are comfortable with near-term growth uncertainty while a turnaround plays out

Performance & AI score

Performance & AI score
Metric	FRSH	ZI
AI score	22.2	N/A
AI rank	#4214	N/A
Latest close	$13.92	N/A
1M return	+22.59%	N/A
6M return	+78.01%	N/A
1Y return	+3.34%	N/A

$10,000 invested — hypothetical growth (dividends reinvested)

How much would $10,000 be worth today if invested at the start of each period, with all dividends reinvested?

$10,000 invested — hypothetical growth (dividends reinvested)
Period	FRSH	ZI
1Y ago	$10.58K (+5.8%) started 2025-09-02	N/A
5Y ago	$2.93K (-70.7%) started 2021-09-22	N/A
10Y ago	$2.93K (-70.7%) started 2021-09-22	N/A

Hypothetical — past performance does not guarantee future results.

Valuation & upside potential

Valuation & upside potential
Metric	FRSH	ZI
Market cap	$3.63B	N/A
Trailing P/E	22.10	N/A
Forward P/E	16.71	N/A
Price/Sales	4.02	2.60
EV/Revenue	3.31	N/A
Analyst target	$14.38	N/A
Target upside	+3.34%	N/A

Growth, profitability & risk

Growth, profitability & risk
Metric	FRSH	ZI
Revenue growth	16.00%	N/A
Earnings growth	N/A	N/A
EPS growth	N/A	N/A
FCF margin	+28.85%	N/A
Operating margin	5.53%	N/A
Profit margin	20.49%	N/A
ROIC proxy	19.70%	N/A
Return on equity	19.70%	N/A
Dividend yield	0.00%	N/A
Beta	0.86	-0.39
Debt/equity	3.86	N/A
Current ratio	1.69	N/A
Quick ratio	1.51	N/A

Drawdown & downside risk

Lower drawdown and smaller single-period drops generally indicate a smoother ride, though they do not guarantee lower future risk.

1Y risk snapshot

FRSH max drawdown48.81%

ZI max drawdownN/A

FRSH max wkly drop22.91%

ZI max wkly dropN/A

5Y risk snapshot

FRSH max drawdown86.31%

ZI max drawdownN/A

FRSH max wkly drop28.50%

ZI max wkly dropN/A

10Y risk snapshot

FRSH max drawdown86.31%

ZI max drawdownN/A

FRSH max wkly drop28.50%

ZI max wkly dropN/A

Performance metrics by period

Performance metrics by period
Period	Metric	FRSH	ZI
1Y	Growth	+5.78%	N/A
	CAGR	+5.81%	N/A
	Sharpe ratio	0.27	N/A
	Max drawdown	48.81%	N/A
	Max daily drop	16.38%	N/A
	Max wkly drop	22.91%	N/A
5Y	Growth	-70.73%	N/A
	CAGR	-22.02%	N/A
	Sharpe ratio	-0.22	N/A
	Max drawdown	86.31%	N/A
	Max daily drop	19.62%	N/A
	Max wkly drop	28.50%	N/A
10Y	Growth	-70.73%	N/A
	CAGR	-22.02%	N/A
	Sharpe ratio	-0.22	N/A
	Max drawdown	86.31%	N/A
	Max daily drop	19.62%	N/A
	Max wkly drop	28.50%	N/A

Business comparison

Business comparison
Category	FRSH	ZI
Company	Freshworks	ZoomInfo Technologies
Sector	Software	Software
Industry	N/A	N/A
Core business	Freshworks provides customer engagement, IT service management, and CRM software aimed primarily at small and mid-sized businesses, with growing enterprise adoption.	ZoomInfo provides a go-to-market data and intelligence platform that helps sales and marketing teams identify prospects, contacts, and buying signals.
Investor focus	Investors track Freshworks' subscription revenue growth, margin expansion toward sustained profitability, and product expansion through acquisitions like FireHydrant.	Investors track ZoomInfo's net revenue retention, which has faced pressure from seat-based pricing challenges, and its efforts to stabilize growth through platform and data expansion.

FRSH strengths

Improving profitability alongside continued double-digit revenue growth
Diversified product suite spanning customer service, IT, and CRM
Growing enterprise customer adoption alongside its core SMB base

ZI strengths

Large proprietary business contact and intent data asset
High free cash flow margins relative to revenue
Ongoing platform expansion into sales engagement and conversation intelligence

Risks to watch — FRSH

Slower growth rate than faster-scaling SaaS peers
Smaller scale relative to larger CRM and customer engagement competitors
Execution risk integrating acquired products

Risks to watch — ZI

Net revenue retention has declined amid a difficult SMB spending environment
Competitive pressure from both larger CRM platforms and newer data providers
Growth reacceleration remains unproven

Frequently asked questions

Freshworks suits investors wanting more diversified, steadily growing software exposure, while ZoomInfo suits those willing to bet on a data platform turnaround as net revenue retention trends stabilize.

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