FRSH vs ZI Stock Comparison: AI Score, Valuation, Performance and Upside
Freshworks is a diversified customer engagement and IT software platform working toward sustained profitability, while ZoomInfo is a data and sales intelligence platform that has faced net revenue retention pressure and is working to reaccelerate growth. Both are considered value-oriented software names, so the comparison generally weighs which company's turnaround or stabilization path looks more credible.
This comparison is best used to weigh two value-oriented software platforms against each other on growth stabilization and profitability trends rather than on premium growth multiples.
FRSH and ZI are closely matched — they split the tracked metrics evenly.
Human Wall Street analysts' price targets, typically implying a ~12-month view — a separate signal from this site's own AI Prediction Signal further down the page, which is a 5-/30-day machine-learning forecast based on price history alone.
- Want exposure to a diversified customer engagement and IT software suite
- Value steady double-digit growth alongside improving profitability
- Believe recent product acquisitions will support future growth
- Prefer a broader product mix over a single-category data platform
- Want exposure to a proprietary go-to-market data and intelligence platform
- Believe net revenue retention trends can stabilize and improve
- Value high free cash flow margins relative to revenue
- Are comfortable with near-term growth uncertainty while a turnaround plays out
| Metric | FRSH | ZI |
|---|---|---|
| AI scorei | 24.2 | N/A |
| AI ranki | #3235 | N/A |
| Latest closei | $14.25 | N/A |
How much would $10,000 be worth today if invested at the start of each period, with all dividends reinvested?
| Period | FRSH | ZI |
|---|---|---|
| 1Y ago | $12.87K (+28.7%) started 2025-10-15 | N/A |
| 5Y ago | $3.44K (-65.6%) started 2021-10-15 | N/A |
| 10Y ago | $3K (-70.0%) started 2021-09-22 | N/A |
Hypothetical — past performance does not guarantee future results.
| Metric | FRSH | ZI |
|---|---|---|
| Market capi | $3.45B | N/A |
| Trailing P/Ei | 20.99 | N/A |
| Forward P/Ei | 15.87 | N/A |
| Price/Salesi | N/A | 2.60 |
| EV/Revenuei | 3.19 | N/A |
| Analyst targeti | $14.38 | N/A |
| Target upsidei | +8.77% | N/A |
| Metric | FRSH | ZI |
|---|---|---|
| Revenue growthi | 16.00% | N/A |
| Earnings growthi | N/A | N/A |
| EPS growthi | N/A | N/A |
| FCF margini | +28.85% | N/A |
| Operating margini | 5.53% | N/A |
| Profit margini | 20.49% | N/A |
| ROIC proxyi | 19.70% | N/A |
| Return on equityi | 19.70% | N/A |
| Dividend yieldi | N/A | N/A |
| Payout ratioi | 0.00% | N/A |
| Dividend growth streaki | N/A | N/A |
| Betai | 0.86 | -0.79 |
| Debt/equityi | 3.86 | N/A |
| Current ratioi | 1.69 | N/A |
| Quick ratioi | 1.51 | N/A |
Lower drawdown and smaller single-period drops generally indicate a smoother ride, though they do not guarantee lower future risk.
| Period | Metric | FRSH | ZI |
|---|---|---|---|
| 1Y | Growthi | +28.73% | N/A |
| CAGRi | +28.75% | N/A | |
| Volatilityi | 49.23% | N/A | |
| Sharpe ratioi | 0.67 | N/A | |
| Sortino ratioi | 0.94 | N/A | |
| Max drawdowni | 48.81% | N/A | |
| Current drawdowni | 0.00% | N/A | |
| Avg drawdowni | 19.82% | N/A | |
| Ulcer Indexi | 24.92% | N/A | |
| Max daily dropi | 16.38% | N/A | |
| Max wkly dropi | 22.91% | N/A | |
| 5Y | Growthi | -65.62% | N/A |
| CAGRi | -19.23% | N/A | |
| Volatilityi | 57.98% | N/A | |
| Sharpe ratioi | -0.16 | N/A | |
| Sortino ratioi | -0.22 | N/A | |
| Max drawdowni | 86.31% | N/A | |
| Current drawdowni | 71.64% | N/A | |
| Avg drawdowni | 68.67% | N/A | |
| Ulcer Indexi | 69.68% | N/A | |
| Max daily dropi | 19.62% | N/A | |
| Max wkly dropi | 28.50% | N/A | |
| 10Y | Growthi | -70.03% | N/A |
| CAGRi | -21.18% | N/A | |
| Volatilityi | 57.78% | N/A | |
| Sharpe ratioi | -0.20 | N/A | |
| Sortino ratioi | -0.29 | N/A | |
| Max drawdowni | 86.31% | N/A | |
| Current drawdowni | 71.64% | N/A | |
| Avg drawdowni | 67.92% | N/A | |
| Ulcer Indexi | 69.23% | N/A | |
| Max daily dropi | 19.62% | N/A | |
| Max wkly dropi | 28.50% | N/A |
| Category | FRSH | ZI |
|---|---|---|
| Company | Freshworks | ZoomInfo Technologies |
| Sector | Technology | Software |
| Industry | Software - Application | N/A |
| Core business | Freshworks provides customer engagement, IT service management, and CRM software aimed primarily at small and mid-sized businesses, with growing enterprise adoption. | ZoomInfo provides a go-to-market data and intelligence platform that helps sales and marketing teams identify prospects, contacts, and buying signals. |
| Investor focus | Investors track Freshworks' subscription revenue growth, margin expansion toward sustained profitability, and product expansion through acquisitions like FireHydrant. | Investors track ZoomInfo's net revenue retention, which has faced pressure from seat-based pricing challenges, and its efforts to stabilize growth through platform and data expansion. |
- Improving profitability alongside continued double-digit revenue growth
- Diversified product suite spanning customer service, IT, and CRM
- Growing enterprise customer adoption alongside its core SMB base
- Large proprietary business contact and intent data asset
- High free cash flow margins relative to revenue
- Ongoing platform expansion into sales engagement and conversation intelligence
- Slower growth rate than faster-scaling SaaS peers
- Smaller scale relative to larger CRM and customer engagement competitors
- Execution risk integrating acquired products
- Net revenue retention has declined amid a difficult SMB spending environment
- Competitive pressure from both larger CRM platforms and newer data providers
- Growth reacceleration remains unproven
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